Effective Date: 09/11/2023
Innova Health and Wellness (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws and standards.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, and other details you provide when booking services, subscribing to communications, or engaging with us.
- Health Information: Any health-related details you voluntarily provide in connection with our services.
- Communication Data: Text messages, emails, and other correspondence exchanged with us.
- Technical Data: IP address, browser type, and device information collected via cookies or similar technologies when you use our website.
2. How We Use Your Information
We use your information to:
- Provide health and wellness services.
- Send appointment reminders, confirmations, and updates via text message or email.
- Share promotional offers, newsletters, and relevant information (with your consent).
- Comply with legal obligations and protect our rights.
- Improve our services and user experience.
3. Communication Practices
- Text Messages: By providing your mobile number, you consent to receive text messages related to appointment reminders, confirmations, and important updates. Standard message and data rates may apply. You can opt-out by replying “STOP” to any text message.
- Emails: You may receive emails about our services, promotions, or updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
4. Information Sharing
We do not sell or rent your personal information. We may share information:
- With third-party service providers assisting with communication, payment processing, or other operations.
- As required by law or to comply with legal processes.
- To protect the rights, safety, or property of Innova Health and Wellness, our clients, or others.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no system is 100% secure. Please notify us immediately if you suspect any unauthorized access to your information.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Withdraw consent for marketing communications.
- Request deletion of your data, subject to legal and operational requirements.
To exercise these rights, contact us at [email protected] or 661-902-4566.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and support marketing efforts. You can manage your cookie preferences in your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.
9. Contact Us
For questions or concerns about this Privacy Policy or your information, please contact us:
- Email: [email protected]
- Phone:661-902-4566
- Address: 950 E Palmdale Blvd, Suite C
Palmdale, CA 93550
By using our services or providing your information, you acknowledge and accept the terms of this Privacy Policy.
